ANSWERS TO YOUR QUESTIONS
Hometown Group welcomes your questions – in fact, we encourage them!

We have assembled the questions we have been asked most-often and separated them in several categories. If you cannot find the answer to your questions, please contact your local Hometown Group affiliate office or use the link below to submit your question.

Questions about the Loan Application and Closing Process

Questions about Qualifying for a Loan

Questions about Our Services

Questions about Making Your Payments

Fairness in Lending Policy

Fair and responsible lending is a Hometown Group value. It is our policy to treat you with professionalism, courtesy and fairness.

Learn About Credit Scores

How does a credit score work? How do I improve my score? Click on the image to find everything you need to know about credit scores in one place.